Right of Rescission
1. Consumers have a right to rescind the contract under the following conditions: You have the right to cancel this contract within three (3) days without giving any reason. The right of cancellation does not exist for the purchase of digital content, a voucher, or an online ticket.
2. The rescission period is three (3) days from the date on which you or a third party named by you have made the order of the goods.
3. To exercise your right of cancellation, you must notify us in writing (by e-mail) at
clearly stating your intention to rescind this contract. You can sure use the attached rescission template, if you wish, but its use is not mandatory. The notice of rescission shall be deemed timely if it has been sent before the expiry of the rescission period stated herein.
Consequences of rescission
If you rescind this contract, we shall refund all payments that we have received from you, including delivery costs (with the exception of any additional costs incurred by your optional choice of another mode of delivery other than the least expensive standard delivery offered by use) within fourteen (14) days from the date on which your notice of rescission has been received by us. We will refund the same method of payment that you used for the initial transaction, unless otherwise agreed with you; in no instance will you be charged fees for this refund. We may withhold the refund until such time as we have received the returned goods or proof that such goods have been returned, whichever comes first.
If already delivered, you shall return the goods to us promptly and in any event not later than three (3) days from the date on which you notify us that you are exercising your right to rescind the contract. The deadline is met if you send back the goods before three (3) days run out.
We will not bear the cost of such returns. You will only need to pay for any diminished value of the goods if the deterioration in value is due to handling beyond that which was necessary to ascertain the nature, characteristics and functioning of the goods.
If you want to cancel the contract, please fill out this form and send it back to:
– We/I hereby rescind the contract for the purchase of the following products or services:
Ordered/received (*) on
Customer signature (only if notice is provided on paper)
(*) Cross out that which does not apply
Alternatively, you can also contact us by telephone at +356 7902 7913, WhatsApp at +356 7902 7913, or by e-mail (firstname.lastname@example.org) and notify us of your rescission.
Exclusion of the right of rescission
The statutory right of rescission does not exist for contracts sold by mail order, in particular for the purchase of tickets.
There is no statutory right to rescind the purchase of digital content, a voucher, or online ticket.
End of the notice of right of rescission